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Forum Discussion
tmadisson
Jul 16, 2017Aspirant
Network configuration and Computer name change
Hi guys! I'm brand new to this forum and was directed here by customer support. I was helped two weeks back to get my NAS back online but when I have tried to log in since it just says it's offli...
- Jul 21, 2017I ended up reinstalling the NAS operating system bundled with it and that has corrected everything that i seem to have been having bother with. Hope anybody reading this post helpful and a possible solution for you.
Marty_M
Jul 19, 2017NETGEAR Employee Retired
Hello tmadisson,
After rebooting the NAS to normal mode is the ReadyCloud up and running?
Regards,
Marty_M
NETGEAR Community Team
tmadisson
Jul 19, 2017Aspirant
No, thats not sorted it. I conducted a test and all boot modes came up technical support, 'some other' support or nothing at all according to RAIDar.
- StephenBJul 19, 2017Guru - Experienced User
tmadisson wrote:
No, thats not sorted it. I conducted a test and all boot modes came up technical support, 'some other' support or nothing at all according to RAIDar.That suggests something is corrupted on the disks. I suggest using paid support (my.netgear.com). Ask about per-incident support.
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