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Forum Discussion
ErikBest
Jul 12, 2017Tutor
no volumes or usb disk on readycloud
Morning, da molto tempo non riesco ad accedere al mio readycloud in quanto mi risponde "no volumes or usb disk on readycloud" Da cosa dipende?
ErikBest
Jul 15, 2017Tutor
Sorry i've Just Now noticed That i'm Not able to See my account in readycloud
Marty_M
Jul 17, 2017NETGEAR Employee Retired
Hello ErikBest,
Were you able to sign back in to readycloud or not? To be on the safe side we recommend to backup the file save on of the NAS.
Regards,
Marty_M
NETGEAR Community Team
- ErikBestJul 18, 2017Tutor
Morning,
i'm able to sign back in readycloud but only with the username and password of the administrator and only from the pc in the same lan of the nas. I see the homefolder of the different accounts.
- Marty_MJul 20, 2017NETGEAR Employee Retired
Hello ErikBest,
Have you tried logging to ReadyCloud from a remote site?
Regards,
Marty_M
NETGEAR Community Team- ErikBestJul 21, 2017Tutor
Hi
I tried to log to readycloud from different pc and different browser but i'm able to enter only from the pc on the same lan with username and password of administrator.
- Marty_MJul 26, 2017NETGEAR Employee Retired
Hello ErikBest,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
- Marty_MJul 23, 2017NETGEAR Employee Retired
Hello ErikBest,
What error are you getting when you login to ReadyCloud portal from a remote site? Can you provide screen shot of the error?
Regards,
Marty_M
NETGEAR Community Team- ErikBestJul 26, 2017TutorThe only error i See when i login in the readycloud is The phrase of The object. " no volumes or usb disk on readycloud"
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