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Setting up a used readynas to use with my netgear account
I recently purchased the 31400 through e-bay auctions. When I try and use it through readycloud, it says " it finds no registered devices or shares." When I tried to register it, netgear informs me...
I don't know how it happened, but my ypgrade to OS 6.5 was incomplete. A day later I attempted the setup and it worked! Thanks for the suggestion. I'll probably never figure out how you get a partial install, but apparently that was the problem. THANKS !!!?
NETGEAR's warranty doesn't allow for transfer of ownership, and MyNETGEAR ties into the support database. If you need support from Support on this, you would need to open a pay-per-incident event with them.
Regardless, you should still be able to join ReadyCLOUD even if the ReadyNAS is owned/registered by someone else.
1) upgrade to 6.5.0
2) toggle on ReadyCLOUD from the Admin Page Cloud tab and use NETGEAR account to authenticate.
What error do you see?
I went to readycloud as admin on the nas. When I try and move the readycloud ON/OFF switch to ON, a window pops up asking for my name and password. After entering them, it times out, and another window opens saying "invalid user name or password." This sequence will repeat itself indefinately. If I try ready remote,which is ON, along with" internet available" and "services available" both with green checkmarks, and open "users". My ready remote user name is listed there, but when I select it, and click " invite user", it opens another window called "invite user" and wants me to enter an e-mail address. No matter which account I try to use, it doesn't find the email address,and sends me back to the remote users page. One big circle! Now here is something to think about! Prior to upgrading to OS 6.5, both units were connected to the cloud. I installed larger harddrives in the 314 prior to upgrading the system OS, and re-formatted everything. Now the 314 won't allow me to connect. If you got any idea's , let me know! Thanks for trying to help!!!
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