NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mabehling
Jan 15, 2019Aspirant
Ready NAS 424 Not Connecting
Hello, I'm having trouble with my ReadyNAS 424 and hoping someone in this group may be able to help. My internet service went out this morning and when my ISP rebooted the router, they also changed t...
StephenB
Jan 15, 2019Guru - Experienced User
Can you download RAIDar 6.4, and tell us what status it gives us for your NAS? https://kb.netgear.com/20684/ReadyNAS-Downloads
mabehling wrote:
My internet service went out this morning and when my ISP rebooted the router, they also changed the IP from static to dynamic.
What IP address did they change? The local IP address for the NAS? or something else?
Also, was there a related power outage? Or only loss of internet service?
mabehling
Jan 15, 2019Aspirant
I'm able to login to the admin dashboard, the status is "healthy". They changed the IP for the router. It was just a loss in internet, no power outage. At this point I've been able to get to the admin dashboard and backup the NAS to an external (thankfully had an external large enough). My computer for some reason isn't seeing the shares to be able to map the network drives. It does see the NAS when I ping its IP, so clearly I'm missing something.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!