Forum Discussion

Aspirant

Aug 09, 2016

ReadyCloud App Bug: Create Web Link for File

I've discovered a bug with the readycloud app on ios. When I am not connected to Wi-Fi and I try to create a web link for a file on my drive, the issued link does not work.

Mobile client

ReadyCLOUD Portal

Graham85

Aspirant

Aug 15, 2016

I have the same issue. Has this been resolved?

BrianL2
NETGEAR Employee Retired
Aug 15, 2016
Hi _jack_ & Graham85,

There are similar posts here in the community (from a few ReadyCLOUD users) who raised this issue. As of now, this is still being investigated.

Kind regards,

BrianL
NETGEAR Community Team
- _jack_
  Aspirant
  Aug 15, 2016
  The issue of "requested resource does not exist" is reoccurring problem beyond the use of the app... I also have this problem with web links created in the ready cloud web portal. Web links created that have expiration dates weeks into the future randomly stop working long before that date.
  - BrianL2
    NETGEAR Employee Retired
    Aug 15, 2016
    Hi _jack_,
    
    That is also one of the problem's that was raised and we are currently looking at. Not certain if this is with the app or the ReadyCLOUD user account who created the web link.
    
    Kind regards,
    
    BrianL
    NETGEAR Community Team