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Forum Discussion
thekram
Jan 18, 2021Aspirant
Readycloud cannot create a folder on my readynas
I have the readycloud PC app. When I sign on I see all of the current folders on the NAS. But, when I attempt to backup a PC folder, I receive an error that the backup folder cannot be created. There is minimal information or any form of error message code to help diagnose this. I am just trying to make simple use of my server and can't seem to find adequate documentation on how this is to work and what may be causing my issue.
Thanks, John. A factory reset resolved my problem
7 Replies
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- schumakuGuru - Experienced User
You can't ad-hoc create a new shared folder on the ReadyNAS using any ReadyCloud App - means the backup destination must reside withing an existing shared folder.
- thekramAspirant
Thanks for your help. I tried creating the folder directly on my ReadyNAS but it fails with this message "ReadyNAS could not add share due to configuration update failure". I searched for a solution to this and could not find one. Any ideas?
- SandsharkSensei - Experienced User
Are you creating a share, or a folder (within an existing share)? I'm going to assume a share. There are limits on what you can name a share, and I'm not sure what error message you'd get if you violated them. One limit is that they cannot have the same name as a user, and that includes changing the case of the name. Have you tried a simple name? You can always delete it later.
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