NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Readycloud cannot create a folder on my readynas
I have the readycloud PC app. When I sign on I see all of the current folders on the NAS. But, when I attempt to backup a PC folder, I receive an error that the backup folder cannot be created. Th...
Thanks, John. A factory reset resolved my problem
You can't ad-hoc create a new shared folder on the ReadyNAS using any ReadyCloud App - means the backup destination must reside withing an existing shared folder.
Thanks for your help. I tried creating the folder directly on my ReadyNAS but it fails with this message "ReadyNAS could not add share due to configuration update failure". I searched for a solution to this and could not find one. Any ideas?
Are you creating a share, or a folder (within an existing share)? I'm going to assume a share. There are limits on what you can name a share, and I'm not sure what error message you'd get if you violated them. One limit is that they cannot have the same name as a user, and that includes changing the case of the name. Have you tried a simple name? You can always delete it later.
Tried to create a new share with the name "test". I get this same message.
Hi thekram,
Can you download the NAS system log and send it to me. We will check on why you are not able to create a new share folder.
You may upload the logs to a cloud storage site then send the download link via private message.
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
