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Add ReadyNAS to ReadyCloud app
Hi guys,
Under my ReadyCloud account I successfully discover my ReadyNAS device.
I then click manage and get ReadyNAs admin page.
However, I still can't see it in my ReadyCloud application I installed on my iPhone.
Please advise how do I add it to ReadyCloud app.
Thanks.
Hi Buildster,
You can only have one ReadyCLOUD/myNETGEAR account that has management access, which is the account that you used in joining the NAS to ReadyCLOUD. You can invite the other two users to access the shared folders via ReadyCLOUD. You may check this article on how to invite users to access the shares via ReadyCLOUD.
Regards,
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Welcome to the Community!
Have you joined the NAS on ReadyCloud through the Admin page? You should be able to get it to join under the Cloud tab.
If you have done this already, then checking your Network settings if the NAS can get to the Internet and that DNS server has entries (Use google DNS and your router).
Once joined, you should be able to see your ReadyNAS under the Home tab on the portal and also on your mobile App.
HTH
Regards
Hi,
Thanks for your reply.
I attached the screenshot from the Cloud tab of the Admin page.
I can see it says Internet Unavailable.
Is it the reason why RN is not displayed uner ReadyCloud?
Also, could you please advise or share a link where I could read how to configure RN to get the Internet access.
Thanks and Regards,
Hi Buildster,
Your NAS should be able to connect to the Internet automatically after you connect it to your existing network that has an active Internet connection.
If you have a working Internet connection but your NAS is still not able to connect to the internet, you can try assigning a static DNS addresses on the NAS. You can do that by logging in to the NAS admin page then go to Network. Click the gear icon of the interface that has an active connection (This interface is colored green), then go to Settings. On the pop-up window that will appear, you can go to IPv4 tab. You will see there the DNS entries. You may try adding your Google's DNS address (8.8.8.8 or 8.8.4.4) and your router's IP address on the DNS entries.
Regards,
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