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Forum Discussion
thekram
Jan 18, 2021Aspirant
Readycloud cannot create a folder on my readynas
I have the readycloud PC app. When I sign on I see all of the current folders on the NAS. But, when I attempt to backup a PC folder, I receive an error that the backup folder cannot be created. Th...
- Feb 17, 2021
Thanks, John. A factory reset resolved my problem
schumaku
Jan 26, 2021Guru - Experienced User
You can't ad-hoc create a new shared folder on the ReadyNAS using any ReadyCloud App - means the backup destination must reside withing an existing shared folder.
- thekramJan 28, 2021Aspirant
Thanks for your help. I tried creating the folder directly on my ReadyNAS but it fails with this message "ReadyNAS could not add share due to configuration update failure". I searched for a solution to this and could not find one. Any ideas?
- SandsharkJan 28, 2021Sensei - Experienced User
Are you creating a share, or a folder (within an existing share)? I'm going to assume a share. There are limits on what you can name a share, and I'm not sure what error message you'd get if you violated them. One limit is that they cannot have the same name as a user, and that includes changing the case of the name. Have you tried a simple name? You can always delete it later.
- thekramFeb 04, 2021Aspirant
Tried to create a new share with the name "test". I get this same message.
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