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SigmaSteve's avatar
Apr 05, 2020
Solved

ReadyCLOUD App will not sync .env / .htaccess / any files or folders that begin with a period "."

I have set up our ReadyNAS RN104 using ReadyCLOUD and SMB file shares so that we can work remotely on some customer projects and collaborate better whilst we're COVID'd.

 

It's synchornising properly using the ReadyCLOUD app on Windows 10 x64.  The problem I have is, our web development environments have files named such as .env and .htaccess, which the software refuses to synchronise, it just ignores them.  I assume this is because they are sort of like files with no name, just an extension.  Windows also has some issues working with these files sometimes as they are used primarily by Apache on Unix servers.

 

The software does throw up a Windows notification telling me that it couldn't sync two files, but this pops up every few seconds so I've had to disable it before it drives me insane.

 

Does anyone know a way around this?  The only thing I can think of would be to zip them up, but that's very much a workaround rather than a solution.

 

I'd appreciate any advice anyone can provide.

  • Marc_V's avatar
    Marc_V
    Apr 07, 2020

    SigmaSteve

     

    The ReadyCloud app is actually working as intended. The service is actually intended for home users which typically don't need to sync these kind of files or folders, it would be best to get the help from other backup or sync services. This is also one possible reason why the request was not approved.

     

    HTH

     

    Regards

5 Replies

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    • SigmaSteve's avatar
      SigmaSteve
      Tutor

      Thank you very much for the fast response and the link to the other post, which I'm not sure why I couldn't find before posting (I did search first, honestly).

       

      Considering it's been about 18 months since this was reported, I'm guessing it's not going to be fixed.  I think we will have to look at other solutions because this isn't viable to use without supporting these file types, and won't be for anyone doing software development.

    • SigmaSteve's avatar
      SigmaSteve
      Tutor

      Sandshark wrote:

      Shares beginning with a dot are hidden files in Linux, which I am sure is the crux of the problem.  This issue was raised months ago (ReadyNAS-Cloud-Storage/Synchronisation-failed-for-some-files) and is, as yet, unresolved.


      Retired_Member Please could you give us an update on what happened to this bug and whether it will/won't be fixed?  I have tagged you in this thread because the above thread is closed so I wasn't able to respond there.

       

      Many thanks,

      Steve

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        SigmaSteve

         

        The ReadyCloud app is actually working as intended. The service is actually intended for home users which typically don't need to sync these kind of files or folders, it would be best to get the help from other backup or sync services. This is also one possible reason why the request was not approved.

         

        HTH

         

        Regards

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