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Forum Discussion
Solved
ReadyCLOUD compatibility with Windows 10 build 10586
I have just installed W10 build 10586 and it breaks the ReadyCLOUD client. It starts initializing but then quits. This seems to happen every time there is an update to W10. Every other program on my ...
My PC just did another Windows update this evening, the second update in a week, and you know what? The ReadyCloud client came back to life without me doing anything. Clearly something was fixed in the update that had killed RC. The version number of Windows 10 didn't change. It still says Version 10.0.10586 Build 10586, which explains a previous comment that says they had no problems. Why this build came in two parts is strange. Why didn't it all download in one go?
I am happy that things are back to normal, but unhappy that MS put out an update or an incomplete update that affected Netgear software in this way. I worked my way around it, by finding an alternative way of backing up, but it was annoying nonetheless.
That is the latest version of the client.
So what should I do now? Will an updated ReadyCloud client automatically download and install in the next few days?
Hi antond,
We will have to further investigate this issue that you encountered. Also, tell us the exact OS details of your PC.
Kind regards,
BrianL
NETGEAR Community TeamHere is a copy of my system info:
OS Name Microsoft Windows 10 Home
Version 10.0.10586 Build 10586
System Model HP Pavilion g6 Notebook PC
System Type x64-based PC
Processor Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Insyde F.25, 29/05/2013
SMBIOS Version 2.7
Embedded Controller Version 56.50
BIOS Mode UEFI
BaseBoard Manufacturer Hewlett-Packard
Secure Boot State On
PCR7 Configuration Binding Not Possible
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.10586.0"
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.89 GB
Available Physical Memory 2.91 GB
Total Virtual Memory 7.52 GB
Available Virtual Memory 4.55 GB
Page File Space 1.63 GB
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
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