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Solved
ReadyCloud not compatible with Windows 10 20H1 (2004)?
hi guys,
ever since upgrading to Windows 10 20H1 all upgraded pcs show my ReadyNAS as Online (VPN-Disconnected) while the 1909 Builds show them as Online.
i have tested this on 4 PC's and even rolled one back to 1909 to verify.
i cant get any of the 20H1 Pc's to connect to any of my ReadyNAS.
I hope this is already beeing looked into.
regards,
beisser
18 Replies
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- I have the same problem
After upgrading all my machines say same thing
Online vpn disconnected
NETGEAR please help This is why being the first on the block to upgrade is not usually a good idea. Doing it on four machines is a really bad idea. Microsoft has found and is fixing bugs in that release, and I suspect Netgear will wait to see if the problem is Microfoft's or Netgear's.
You do have the ability to remove the upgrade. See here: how-to-uninstall-windows-10s-may-2020-update.
as you can see i already rolled back the update on one machine for testing, so telling me how to roll back/uninstall is kind of redundant :)
the way i see it something has changed in windows and netgear will have to adapt their software to make it work on the new version.
i do not expect this to be a fast process, but it will need to be done regardless.
of course it could be some bug in windows, but i suspect that simply some underlying mechanic changed and the software cant cope with it yet.
that is why i am reporting this nonworking state because sooner or later everyone will be autoupgraded to 2004 and then the software should be working properly.
Hi beisser,
Can you provide the logs of the ReadyCLOUD app? You may get the logs at 'c:\Users\<system loggedin user>\AppData\Local\ReadyCLOUD'. You may provide it to us by uploading to a cloud drive then provide me the download link via private message.
Regards,
i sent you the link.
same issue here....VPN disconnected.....rollingback windows.
please fix this ASAP. wasting so much time going forward and back.
Has anyone a fix for this VPN issue (besides uninstalling 2004) ?
not yet, but you can open a ticket with support (i have one open already).
the more tickets we have the more visibility this gets with support.
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