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Solved
ReadyCLOUD compatibility with Windows 10 build 10586
I have just installed W10 build 10586 and it breaks the ReadyCLOUD client. It starts initializing but then quits. This seems to happen every time there is an update to W10. Every other program on my ...
My PC just did another Windows update this evening, the second update in a week, and you know what? The ReadyCloud client came back to life without me doing anything. Clearly something was fixed in the update that had killed RC. The version number of Windows 10 didn't change. It still says Version 10.0.10586 Build 10586, which explains a previous comment that says they had no problems. Why this build came in two parts is strange. Why didn't it all download in one go?
I am happy that things are back to normal, but unhappy that MS put out an update or an incomplete update that affected Netgear software in this way. I worked my way around it, by finding an alternative way of backing up, but it was annoying nonetheless.
Hello, I have been having the same issue and have similiar versions of the programs Windows 10, version 1511, Build 10586.36 and ReadyCLOUD version 1.9.1249.412 - since these upgrades the ReadyCloud client is unable to connect locally, via cellular or external wi-fi connections, my ReadyNAS (NAS202) shows up as a network drive and I can connect to the drive with read/write access no problems over my local network, I can connect to the web version of ReadyCLOUD and access files remotely via this method if required. Luckily my old Windows 7 laptop with the old ReadyNAS remote client still chuggs away reliably - I would love to find a solution too :-)
Hi antond & webZplus,
Thank you for the details that you have provided. Still checking and trying to duplicate this issue that you've encountered.
Kind regards,
BrianL
NETGEAR Community Team
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