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Forum Discussion
ReadyCloud doesn't work with T-Mobile
I recently was unable to connect to my nas from readycloud on iPhone on the T-mobile network. I use to be able until recently. It was recently that it stopped working. I did a posting on T-mo...
Hello ryanrk,
If your iPhone with ReadyCloud works on another network then it means there is a something with T-Mobile network blocking the app. There must be recent changes made on their network since that used to work.
ReadyCloud uses VPN to connect to the server on the Internet that will authenticate your access, I suggest checking this with T-Mobile if they can help adjust some settings on their end not to block the VPN ports.
Regards,
Hello ryanrk,
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Regards,
So Tmobile replied saying that there network uses IPV6 exclusively and thinks that ReadyCloud app on IOS isn't IPV6 compatible. Is ReadyCloud app IPv6 compatible? Could this be the reason why it doenst work?
Here's the Tmobile thread. https://support.t-mobile.com/message/610990#610990
That is the reason. ReadyCLOUD uses an IPv4 connection.
According to apple https://developer.apple.com/support/ipv6/. All apps need to support ipv6 only connections. Is this something that will be updated in the near future?
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