NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Guide

Mar 02, 2022

Readycloud for Mac OS

I just purchased a macbook pro for work. I am not able to get readycloud to make it all the way through the installer. It says installation failed when trying to install. I am running Montere...

NETGEAR Employee Retired

Mar 11, 2022

A case has been opened and the appropriate team is looking into this issue. Hopefully we can get an update ASAP.

HTH

Guide

Mar 16, 2022

Is there any update on this.

Thank you

Marc_V
NETGEAR Employee Retired
Mar 29, 2022
all

This issue is currently under investigation, I will make sure to post an update once a fix or a new version is available.

Apologies for the inconvenience.
- mkrt
  Star
  Apr 01, 2022
  may this have something to do with M1 compatibility? forgot to mention that
Marc_V
NETGEAR Employee Retired
Apr 01, 2022
all

Can you try to install this pkg? Please let me know if it successfully installs.

HTH
- Jdotcox90
  Guide
  Apr 01, 2022
  Says I cant download because not trusted
  - Marc_V
    NETGEAR Employee Retired
    Apr 01, 2022
    Jdotcox90
    
    Please access and continue, if you still can't download it please let me know through PM.
    
    So the issue not completing install is resolved for this build.
    
    boris_005
    
    When using the ReadyCloud portal can you access the NAS?
    
    Have you tried rebooting or reinstalling the app?
- boris_005
  Tutor
  Apr 01, 2022
  The app completes installation but I'm now getting a message that my fileserver is online but the VPN is disconnected. (See attachment) I think this might have something to do with M1 Macs as other employees are able to use the ReadyCLOUD app without any issues.
  
  System:
  MacBook Pro (16-inch, 2021)
  Apple M1 Max
  macOS Monterey 12.2.1
  - Osmium
    Guide
    Jun 28, 2022
    Same issues we have this problem for 3 months already

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.