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Forum Discussion
ReadyCLOUD iOS app
After a recent update 6.9 the app Wont display second level of information in my folders over my wifi but it can when just under LTE on my phone. it's quite annoying as I don't want to be browsing my ...
Hi it’s v 2.0.0 latest one I can download running on iOS 11.1.1
Tnx
Tnx
Hi bkou
Are you still having the issue with your ReadyCloud App?
Have you tried reinstalling the App and rebooting the NAS?
Regards,
Marc
yeah still the same. It works on everthing else except my home wifi. I can access the drive with no issue on my network. its only the app under my home wifi...if i access under LTE it work and something like xfinity it also works...just slow or uses date...I removed the app and downloaded it again and also rebooted as suggested.
thanks
Hi bkou,
Have you tried rebooting the NAS and Router?
I would suggest logging in a support case with NETGEAR Support and escalate the issue to higher tiers if needed..
Regards,
Marc_V
NETGEAR Community Team
hi bkou
Were you able to log a case with NETGEAR Support? We would appreciate your feedback if your issue has been resolved.
Regards
Hi just updated to the latest firmware and there is no change...no new ios release either which i have been waiting for. I can't escalate this to support as its past my 3 month mark and its been going on for something like this so I can't see paying for support to only hear there is no fix curently...
I've tried rebooting everything but no dice
supprised more people arn't experienceing this...
thanks
Ben
Hi Matteo73
Thank you for the info, this is now being inquired and hopefully a fix can be released but we don't have ETA. I would suggest logging in a case with NETGEAR Support so it can be escalated.
Regards
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