NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pfrehner
May 05, 2016Guide
ReadyCLOUD prompts you to sign in with your MyNETGEAR.com account credentials. NOT
very frustrated and confused followed instructions and logged into readycloud.netgear.com not prompted to convert account have a mynetgear.com account you are forcing us to change b...
Csteffen70
May 06, 2016Aspirant
I was provided the email as well. In fact, I just recieved a reminder to go and migrate my account again.... There is no indication in my profile that I have been migrated, or still need to be...
To continue to use ReadyCLOUD, you must follow these steps:
1. Create or migrate your ReadyCLOUD account to a MyNETGEAR.com single sign-on account.
After the transition, when you visit ReadyCLOUD, you will be prompted to migrate to a MyNETGEAR account. During the migration, you will be asked to enter your existing ReadyCLOUD account credentials; this allows the NETGEAR server to associate your ReadyCLOUD and MyNETGEAR accounts.
2. Upgrade your ReadyNAS firmware to version 6.5.0.
After the transition, the first time that you log in to your ReadyNAS system or the ReadyCLOUD portal, you will be prompted to update your ReadyNAS firmware to version 6.5.0.
Note: You do NOT need to update router firmware.
3. Update your ReadyCLOUD apps for Windows, Mac, iOS, and Android.
Follow the upgrade prompt in the app or in the app store.
There is no indication of date, just that I must go do something, and from the wording, NOW....
What will be the indication that we are ready to go? The ready NAS will upgrade to 6.5.0? The Note seems to imply that if my account is not migrated I will have issues with readyCloud... but again, I have no idea if I have a single sign on account or a ready cloud account...
Please clarify.
StephenB
May 06, 2016Guru - Experienced User
Note the phrase "After the transition..."
You will need to migrate, but not until the transistion happens. It hasn't yet (and won't until 6.5.0 is released). My guess is that will happen soon.
- pfrehnerMay 06, 2016Guide
at the end of the day - we need to wait until the "migration" has happened
just a poorly worded email in my opinion.
stop trying to defend it
- StephenBMay 06, 2016Guru - Experienced User
pfrehner wrote:
stop trying to defend it
I am simply trying to explain that there is no need to anything yet. There are a lot of theads on this, and over time my replies are becoming more concise.
I don't work for Netgear, and my mod status doesn't mean I have to defend their party line - and I often don't. I agree it was poorly worded, and have said so in several replies on this issue. I don't see the need to repeat that criticism in every single post. So deal with it.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!