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lundmilo's avatar
lundmilo
Luminary
May 20, 2017
Solved

ReadyCLOUD showing device as offline

 

I am having a ReadyNAS 204 running firmware 6.7.1, but this morning I ran into an isue.

 

Last night I uploaded some photos to a folder that I need to share and created a weblink to allow acces to the folder. I sent the weblink to my own e-mail address to test it and it worked fine.

 

This morning I was going to send the weblink to the person that should have access, but the link doesn't work and reports the NAS as offline.

 

I could browse the mounted drives from my Windows Explorer but I was not able to log into the admin page either, until I had reset the password.

 

When I try to access the NAS from ReadyCloud it still says the NAS is offline. I tried shutting down the NAS and booting it again and the antivirus updated so the NAS is connected to the internet.

 

Is there a problem with the ReadyCloud servers, or can I do something to fix it myself?

 

  • lundmilo's avatar
    lundmilo
    May 21, 2017

     

    Everyhing seems to be back to normal again. and I have not changed anything.

     

3 Replies

Replies have been turned off for this discussion
  • Looks like another issue with the readycloud setup  !!!!!

     

    As I have had issues too, not the same as yours but the right click -> download does nothing

    and some users can't access shares that they should be able to :-(

     

    ooh goody ! here we go again

    • lundmilo's avatar
      lundmilo
      Luminary

       

      Everyhing seems to be back to normal again. and I have not changed anything.

       

  • BingkeX's avatar
    BingkeX
    NETGEAR Expert

    Hi lundmilo,

     

    I send you a PM, please check it.

     

     

    Best Regards.

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