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ReadyCLOUD Sign In Not Recognised!!
Switched on my Windows 10 laptop this morning and was confronted with the following when my 'Desktop Client' attempted to sign me in:- "Sign In Error Sorry, we didn't recognize either your em...
Hi All,
This issue should be resolved now. Kindly confirm if you can log back in on the portal and Mobile app and that the service is working properly.
Many thanks!
Regards
Hello,
I've had the ReadyNAS 104 since 2016. Today one of my users tried to login to the Readcloud account tied to it, to find an error saying their account doesnt exist.
Then trying to login to the admin account (this account) and received the exact same error. I can only login to "my.netgear.com" but cannot register the product as it says the country is invalid.
When logging into readycloud.netgear.com, it says the account doesnt exist and it errors out saying the account is invalid when trying to reset password. I've already migrated it to a mynetgear account and nothing is working.
We have about 20 users linked to this account where now no one can access it, and its as if the account has randomally been deleted from readycloud. absolutely insane to think something like this could happen, any help/assistance would be appreciated
thanks,
Welcome to the Community!
I have moved your post to the same topic.
There has been reports where ReadyCloud users are unable to login to ReadyCloud portal, Desktop and Mobile App. This has been submitted and is now under investigation.
We apologize for any inconvenience, we will update you as soon as this is fixed.
Regards
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