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Forum Discussion
bhague01
Jul 07, 2021Aspirant
ReadyCloud signin
Ready Cloud has been working well in the past, but I have been out of action in recent weeks. When I came back to use the laptop with the ReadyCloud client installed, I have first had some issues wi...
- Sep 05, 2021
Hi StephenB
Thank you. I think we are sorted! Everything is now accessible - hurrah!
I am now using the IP addresses to identify both the source and the endpoint of the FreeFileSync program, and all appears to be working fine again.
I have learnt some things about the various technical terms, which are not always well explained, as well as the importance of careful use of syntax.
I still don't understand why things went wrong in the first place, but all is well that ends well.
We should probably entitle this conversation "The case of the missing T: drive"!
I am very grateful to you for your time and input. I would like to have given you a lot more kudos, which I only noticed at the end.
I am sure you will be a great help to many more folk, who come looking for it!
Cheers and very best wishes
StephenB
Sep 02, 2021Guru - Experienced User
bhague01 wrote:I have created two new users within the admin page, BH (email address X@X) and bhague01 (email address Y@Y: which is an alias to my standard Z@Z address).
Don't post your email addresses publicly. Posting them here just creates more work for me (since I am redacting them).
bhague01 wrote:
Thanks, StephenB
I have created two new users within the admin page, BH (email address X@X) and bhague01 (email address Y@Y: which is an alias to my standard Z@Z address).
However, the Windows Security login window which pops up for the mirroring program does not like either of these options - "Access denied". :(
You are using the NAS account names (BH, bhague01) in the Windows Credential? The email format won't work.
You might need to reboot the PC to get those credentials applied.
You can also try this test:
Run CMD (type it into the windows search bar).
Then enter these commands into the text box:
net use * /delete /y net use t: \\nas-ip-address\sharename user:bhague01 userpassword
using the real IP address, password, and a real sharename.
The first command will end any open SMB sessions on the PC. The second attempts to mount the share as drive letter T.
Be very careful with the typing - particularly the two different slashes used in those commands.
bhague01
Sep 03, 2021Aspirant
Hi again StephenB, and thanks.
I followed your instructions and had the following result (I have redacted the password):
C:\WINDOWS\system32>net use * /delete /y net use t: \\192.168.1.100\bhague01 **********
The syntax of this command is:
NET USE
[devicename | *] [\\computername\sharename[\volume] [password | *]]
[/USER:[domainname\]username]
[/USER:[dotted domain name\]username]
[/USER:[username@dotted domain name]
[/SMARTCARD]
[/SAVECRED]
[/REQUIREINTEGRITY]
[/REQUIREPRIVACY]
[/WRITETHROUGH]
[[/DELETE] | [/PERSISTENT:{YES | NO}]]
NET USE {devicename | *} [password | *] /HOME
NET USE [/PERSISTENT:{YES | NO}]
It looks as though your suggested syntax was not what was required, or have I missed something?
I look forward to your further comments. (May not be till after the weekend now before I reply)
Cheers
- StephenBSep 03, 2021Guru - Experienced User
bhague01 wrote:
C:\WINDOWS\system32>net use * /delete /y net use t: \\192.168.1.100\bhague01 **********
I gave you two different commands (on different lines!). You can't enter them as one command.
The typing really matters here, CMD is not forgiving on mistakes.
- bhague01Sep 03, 2021Aspirant
Thanks, StephenB
I tried what you suggested, using the syntax: net use t: \\192.168.1.100\B2music user:Bill ******** for the second command, first without the preceding command, second with previous net use * /delete /y command, and there was no t: drive to be seen, either before or after a reboot.
I have checked in the folder for the program but could not see an obvious credentials subfolder.
I have just rechecked the Win10 Credentials manager: oddly, the IP address credential for the NAS had a combination username, which does not appear in the User list on the Admin page of the ReadyNAS, but is an amalgam of the bhague01 username and the second part of the email address. I was about to delete that user name on the Admin page, but thought I would get your advice first. I have just disabled it for the moment.
The MYNAS credential is currently applied to my (correct) gmail address.
Your thoughts and further suggestions appreciated. I am very confused!
- StephenBSep 04, 2021Guru - Experienced User
bhague01 wrote:The MYNAS credential is currently applied to my (correct) gmail address.
Which is wrong. It should be using one of your NAS user account names. The email address in the NAS account setup is not the username. The entry in Name field is the username (BH or bhague01). That is what should be in the Windows credential, and also is the username you should be using in the net use command.
bhague01 wrote:
I have just rechecked the Win10 Credentials manager: oddly, the IP address credential for the NAS had a combination username, which does not appear in the User list on the Admin page of the ReadyNAS, but is an amalgam of the bhague01 username and the second part of the email address.
Might be something you accidentally did before. You can either edit the credential or delete it and make a new one. No need to change the account on the NAS.
Also (something I should have said earlier) - you need to be creating windows credentials, not web or generic credentials in the Credentials manager.
bhague01 wrote:
I have checked in the folder for the program but could not see an obvious credentials subfolder.
I don't know what you mean by this. What program???
bhague01 wrote:
I tried what you suggested, using the syntax: net use t: \\192.168.1.100\B2music user:Bill ******** for the second command, first without the preceding command, second with previous net use * /delete /y command, and there was no t: drive to be seen, either before or after a reboot.
T would disappear after a reboot.
Since you weren't using the right username, it's not surprising it didn't work - likely there was an error reported after you entered it.
- bhague01Sep 04, 2021Aspirant
Hi StephenB
Thanks for your patience!
I have now edited the Windows (never the Web!) credentials for both MYNAS and for 192.168.1.100, giving the first the BH username and the second the Bill username, for clarity of understanding.
I then ran the net use * /delete /y command, which produced the response:
You have these remote connections:
Z: \\BRENNANB2\music
Continuing will cancel the connections.The command completed successfully.
(The BRENNANB2\music is the source folder I have been trying to mirror.)
I then ran the net use t: \\192.168.1.100\B2music user:Bill ******** command, which produced the syntax message, as previously.
I checked the Network page in Explorer and there was no T: drive.
I reran the net use * /delete /y command, which produced the response
There are no entries in the list
And then ran the net use t: \\MYNAS\B2music user:BH ******** command command, which again produced the syntax response, and again there was no T: drive.
In relation to your query as to "What program?", I was meaning the mirroring program that I have been trying to use: I thought I would look in its program folder for any suggestion of a specific credentialling option, as you had earlier suggested that some programs have.
Thanks for clarifying about the transient nature of the (as yet non-existent) T drive.
So now I have the correct usernames and the correct sharenames, I believe! And I have used the correct commands (though the fact that I got back a syntax message on both occasions makes me worried that there is still something I am not doing correctly!).
What can I try next?
Cheers
- StephenBSep 04, 2021Guru - Experienced User
bhague01 wrote:
I then ran the net use t: \\192.168.1.100\B2music user:Bill ******** command, which produced the syntax message, as previously.
The syntax is
net use t: \\192.168.1.100\B2music /user:username password
Looks like you are missing a slash in front of user (the opposite slash from the ones in the path to the share).
bhague01 wrote:
In relation to your query as to "What program?", I was meaning the mirroring program that I have been trying to use: I thought I would look in its program folder for any suggestion of a specific credentialling option, as you had earlier suggested that some programs have.
Got it. What mirroring program are you using?
- SandsharkSep 04, 2021Sensei
bhague01 wrote:In relation to your query as to "What program?", I was meaning the mirroring program that I have been trying to use: I thought I would look in its program folder for any suggestion of a specific credentialling option, as you had earlier suggested that some programs have.
Any backup (or other) program that stores user network credentials in plain text anywhere is unsecure and should never be used. I doubt your program does that, so you need to look somewhere within the options of the running program itself for where to add the credentials.
BTW, the Windows Credential Manager does encrypt the credentials, it just automatically encrypts/unencrypts them for you when you are logged in.
- bhague01Sep 04, 2021Aspirant
Thank you, Sandshark, for clarifying that.
StephenB and I had been in conversation about entering credentials, and for interest, not being a programmer!, I had thought I would just sniff around check in the folder of the program I had been having difficulty with, while realising that the issue was likely to be with how I was using the Win10 credential manager.
Cheers
- bhague01Sep 04, 2021Aspirant
Thanks, StephenB! That would explain why the syntax message came back! I have to say that I find the instructions rather confusing, so I just followed your initial guidance (though not exactly, as you have already pointed out! :) ).
I will now make the necessary change, including the /, and report back.
- bhague01Sep 04, 2021Aspirant
Hmm! After making the change, I ran the new command and got back:
System error 86 has occurred.
The specified network password is not correct.
I rechecked the password in Credential Manager: still only ******** in length, so I reentered and retried the command. Still the same.
So I went back to the admin page for the NAS, where the same ******** was shown. So I reentered the password, and this time got the response:
The command completed successfully.
Hurrah!
However, there is still no T: drive shown in the network explorer page!!
Now what?
Thanks again for your patience!
- bhague01Sep 04, 2021AspirantNo.The NAS is there, but not as a T drive.Odd!
- bhague01Sep 04, 2021Aspirant
Interestingly, I just retried the net use * /delete /y command, which produced the response:
You have these remote connections:
T: \\192.168.1.100\B2music
Continuing will cancel the connections.The command completed successfully.
So obviously, the T: drive is being recognised by the system, but not by Win10!
Is my logic correct?
- bhague01Sep 04, 2021Aspirant
PS The mirroring program is FreeFileSync from https://freefilesync.org/
- StephenBSep 05, 2021Guru - Experienced User
I guess the main question now is whether the NAS files are accessible from windows explorer. If it is, then the missing T drive just an oddity.
bhague01 wrote:
Interestingly, I just retried the net use * /delete /y command, which produced the response:
You have these remote connections:
T: \\192.168.1.100\B2music
Continuing will cancel the connections.The command completed successfully.
If you want to pursue this, then enter those two commands again, then follow up by entering this
dir T:
You should see the files/folders in the root of the B2music share listed in the cmd window.
- bhague01Sep 05, 2021Aspirant
Hi StephenB
Thank you. I think we are sorted! Everything is now accessible - hurrah!
I am now using the IP addresses to identify both the source and the endpoint of the FreeFileSync program, and all appears to be working fine again.
I have learnt some things about the various technical terms, which are not always well explained, as well as the importance of careful use of syntax.
I still don't understand why things went wrong in the first place, but all is well that ends well.
We should probably entitle this conversation "The case of the missing T: drive"!
I am very grateful to you for your time and input. I would like to have given you a lot more kudos, which I only noticed at the end.
I am sure you will be a great help to many more folk, who come looking for it!
Cheers and very best wishes
- StephenBSep 05, 2021Guru - Experienced User
I'm glad everything is working for you now. :smileyhappy:
- bhague01Sep 05, 2021Aspirant
👍 Thanks again.
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