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Forum Discussion

Grimjack's avatar
Grimjack
Aspirant
May 08, 2020
Solved

Readycloud, unable to log in

Earlier today I suddenly got logged out of Readycloud, and now I´m not able to log in again: "Email or password not recognized"   Even though I havn´t changed anything, and remember my password, I...
  • JohnCM_S's avatar
    May 08, 2020

    Hi Grimjack,

     

    The ReadyCLOUD password recovery is currently disabled due to a report from users getting a request to reset their password which they have not requested.

     

    Have you tried recovering your password on my.netgear.com? You can try resetting your password here and see if you will be able to login to ReadyCLOUD after that.

     

    Regards,

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