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Forum Discussion
gardemarin
Feb 19, 2022Aspirant
Readycloud users can't see shares
All my users suddenly has lost acces to shares After login to readycloud they can see folser for one second and after that see "currently you have no registered shared devices" If i try to login a...
- Apr 07, 2022
Now i solve this problem.
Just not imagine such bug from Netgear)
I have 2 NAS systems connected to readycloud with one admin account.
As soon i have disconnected second NAS all users can access and see their folders
Marc_V
Feb 28, 2022NETGEAR Employee Retired
I would suggest rejoining the NAS to ReadyCloud, make sure the Internet and Service has green checkmarks. Have them try a different browser if possible.
Once rejoined, kindly reinvite the users.
HTH
gardemarin
Apr 07, 2022Aspirant
Now i solve this problem.
Just not imagine such bug from Netgear)
I have 2 NAS systems connected to readycloud with one admin account.
As soon i have disconnected second NAS all users can access and see their folders
- StephenBApr 07, 2022Guru - Experienced User
gardemarin wrote:
As soon i have disconnected second NAS all users can access and see their folders
Try configuring one of the NAS to use a different ReadyNAS port. Depending on your firewall, you might also need to forward that port to the NAS.
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