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Forum Discussion
Readycloud windows 10 App 1.16.1297.525
I have Windows 10 operating two computers. There was a recent Windows 10 update (July 2017) from Windows. I made the Windows 10 update to these two computers last week and the previous version of...
I too have this same issue. tried running as admin, makes no difference, same error.
Just received and installed another Windows 10 update last night. After the Windows 10 update completed, I then reinstalled the new ReadyCLOUD update. The Windows 10 update appears to have solved the issue and allowed the ReadyCLOUD to install correctly. The new ReadyCLOUD works now.
This morning I was prompted to update Readycloud, and received the same error during the upgrade.
"Error opening file for writing Incomservice.dll"
With options to Abort Retry or Ignore.
Abort cancels the install, Retry fails with the same error, Ignore proceeds on with similar errors for
Incontrols.dll
- Inhttpservice.exe
- Inmodel.dll
- Inresources.dll
- Inreources.resources.dll
Windows 10 OS with a similar timeline
On the 9th August I Installed
Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition - August 2017 (KB890830)
2017-08 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4034674)
The difference here, is when checking for an update with Windows Update I am being told that my device is up to date.
OK figured it out, way simpler than expected.
Steps taken to resolve -
- Proceed through the installation clicking ignore for all the errors. - Note that the application will start and seems to be connected to my NAS as is showing the folders I would expect to see.
- Uninstall ReadyCloud using Apps and Features
- Reboot Windows
- Download the latest version of ReadyCloudSetup.exe (1.16.1297.525)
- Reinstall as Administrator
- Everything working as expected.
As an aside, I am a little worried that I didnt need to re-enter my credentials to connecto to my ReadyNas account. I would appear that something relating to my readynas account persisted on my computer after an uninstall of the application and an operating system reboot.
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