NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Blues11's avatar
Blues11
Luminary
Sep 21, 2016
Solved

ReadyNAS 516 ReadyCLOUD download issue

I've been a Mac guy for many years, but I'm borrowing my girlfriend's old Dell laptop and trying to download files from the ReadyNAS. They appear to download fine, but when I look at the in Windows Explorer any file downloaded shows as around 1kb (293 bytes, 296 bytes, 303 bytes, etc.

 

The Dell is running WIndows 7 Ultimate and I'm online at a Starbucks. All other websites seem to load fine.

 

Is this a problem with the Windows laptop? In the past few days I've been able to upload and download Word files from this laptop with no problem.

 

Oh, and the NAS is running 6.5.1.

 

Thank you.

  • Blues11's avatar
    Blues11
    Sep 22, 2016

    I just upgraded to 6.5.2. It seems to have done the trick.

     

    Thank you for your help.

2 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    We have newer firmware 6.5.2 now available. I would start by seeing if that helps.

    • Blues11's avatar
      Blues11
      Luminary

      I just upgraded to 6.5.2. It seems to have done the trick.

       

      Thank you for your help.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More