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Forum Discussion
saulatz
Oct 11, 2018Aspirant
ReadyNAS not able to connect to Readycoud
Hi, I'm not able to connect my ReadyNAS to Readycloud. If I go to "cloud" page while administrating the ReadyNAS, and switch on "ReadyCloud" service, it gives me an error: "Something is preventing th...
JohnCM_S
Oct 13, 2018NETGEAR Employee Retired
Hi saulatz,
Welcome to the Community!
Please check the status of Internet and Service under the Cloud tab. There should be a green check on both of them. If there is none, you may try first assigning a static DNS on the NAS and see if that helps.
Regards,
- saulatzOct 17, 2018Aspirant
Hi, Thanks for the reply but I have to travel unplanned for a week. Have no access to the admin page locally. I'll check once I'm back in a week. But as far as I remember, there was no such green check on the admin page of NAS. One the readycloud page, there is no green check either. The NAS has a static IP and a DNS configured. But it's behind a NAT firewall.
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