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Bjohn1's avatar
Bjohn1
Aspirant
May 02, 2018
Solved

ReadyNas refusing to connect

Hi Folks,

 

I have, yes very old, ReadyNAS-NV. I think the last firmware update was V4.2.28.

I recently moved house and updated to windows 10, obviously not a good idea to do both at the same time :-)

1) I can no longer see my NAS drive in explorer or the admin page by typing local address 192.168.0.5. in chrome.

2) I can see it attached to the router as nas-02-00-0c at 192.168.0.5

3) When I try the admin page via explorer/ chrome it says 'this site can't be reached'.

4) When I try network troubleshoot, it detects the nas drive but says 'conection refused'

5) Searching via this forum and google I have enabled Ipv4 over bios and selected SMB 1 - (whatever these things are)

Really scratching my hair out.

 

Any, any suggestions/ comments/ help greatly appreciated (not at all technically minded)

 

Many thanks.

 

  • RAIDar shows that you have a NV+ v1 ReadyNAS running the current (and likely final) 4.1.16 firmware.

     

    Try this on the win7 machine:

    Run the command prompt (CMD).  That will open a black text window.

    type

    net use * /delete

    net use t: \\192.168.0.5\C /user:admin nas-admin-password

    using the real admin password of the NAS of course.  Be careful on the different slash directions and the spaces.

     

    The first command will terminate any open network sessions.  If it prompts, tell it to proceed.  The second command attempts to mount the NAS data volume as drive letter T on the PC.  Let us know what happens.

     

     

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Bjohn1 wrote:

     

    I have, yes very old, ReadyNAS-NV. I think the last firmware update was V4.2.28.

     


    NV and NV+ run 4.1.x firmware, and the final release for them was 4.1.16.

     

    4.2.28 is for an x86 legacy NAS (pro or ultra).  So lets start by confirming what you have.  If you can give us the part number off the back (ends with -100XXX or -200XXX) that would be helpful.  The XXX part is either NAS or a country-specific code.

     


    Bjohn1 wrote:

    Any, any suggestions/ comments/ help greatly appreciated (not at all technically minded)

     

     


    Install RAIDar 4.3.8, and tell us what status it gives you:  https://kb.netgear.com/20684/ReadyNAS-Downloads

     

    Note that windows 10 can complicate accessing your NAS via windows file explorer, but it doesn't change accessing the web ui via Chrome.  https://192.168.0.5/admin should work (though you will get a security warning that you need to click through).  If that doesn't work, RAIDar might give us a clue as to why.

     

    Also, are you seeing anything unusual on the LCD panel of the NAS?

    • Bjohn1's avatar
      Bjohn1
      Aspirant

      Hi Stephen,

       

      1) On tha back it say RND4250

      2) The firmware number was from the last email I had showing an automated update. Cant access the NAS so unable to say for sure

      3) Not sure how to update firmware given I cannot access the nas

      4) Yes, I do not think it is a win 10 issue as and I tried it on a win 7 machine and still did not access it.

      • Bjohn1's avatar
        Bjohn1
        Aspirant

        Managed to identify firmware via a Netgear Raidar utility and connecting directly to my PC (still cant access the nas via browser but the utility says it is healthy) version is 4.1.16

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