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Solved
ReadyNas refusing to connect
Hi Folks,
I have, yes very old, ReadyNAS-NV. I think the last firmware update was V4.2.28.
I recently moved house and updated to windows 10, obviously not a good idea to do both at the same t...
RAIDar shows that you have a NV+ v1 ReadyNAS running the current (and likely final) 4.1.16 firmware.
Try this on the win7 machine:
Run the command prompt (CMD). That will open a black text window.
type
net use * /delete
net use t: \\192.168.0.5\C /user:admin nas-admin-password
using the real admin password of the NAS of course. Be careful on the different slash directions and the spaces.
The first command will terminate any open network sessions. If it prompts, tell it to proceed. The second command attempts to mount the NAS data volume as drive letter T on the PC. Let us know what happens.
Bjohn1 wrote:
I have, yes very old, ReadyNAS-NV. I think the last firmware update was V4.2.28.
NV and NV+ run 4.1.x firmware, and the final release for them was 4.1.16.
4.2.28 is for an x86 legacy NAS (pro or ultra). So lets start by confirming what you have. If you can give us the part number off the back (ends with -100XXX or -200XXX) that would be helpful. The XXX part is either NAS or a country-specific code.
Bjohn1 wrote:
Any, any suggestions/ comments/ help greatly appreciated (not at all technically minded)
Install RAIDar 4.3.8, and tell us what status it gives you: https://kb.netgear.com/20684/ReadyNAS-Downloads
Note that windows 10 can complicate accessing your NAS via windows file explorer, but it doesn't change accessing the web ui via Chrome. https://192.168.0.5/admin should work (though you will get a security warning that you need to click through). If that doesn't work, RAIDar might give us a clue as to why.
Also, are you seeing anything unusual on the LCD panel of the NAS?
Hi Stephen,
1) On tha back it say RND4250
2) The firmware number was from the last email I had showing an automated update. Cant access the NAS so unable to say for sure
3) Not sure how to update firmware given I cannot access the nas
4) Yes, I do not think it is a win 10 issue as and I tried it on a win 7 machine and still did not access it.
Managed to identify firmware via a Netgear Raidar utility and connecting directly to my PC (still cant access the nas via browser but the utility says it is healthy) version is 4.1.16
Bjohn1 wrote:
1) On tha back it say RND4250
There should be a part number label on the back that ends with -100XXX or -200XXX. XXX could be NAS or is could be a country-specific code. There also should be a label that shows the firmware it shipped with. Could you look for those, and post the full information?
Also, did you install RAIDar 4.3.8 and look at the NAS status as requested above? If so, what was the result?
Really sorry, tried to upload pictures on here, cant even seem to manage that.
So, if this works, I attach a photo of the back of the nas drive and a photo of the 4.3.8 status:
RAIDar shows that you have a NV+ v1 ReadyNAS running the current (and likely final) 4.1.16 firmware.
Try this on the win7 machine:
Run the command prompt (CMD). That will open a black text window.
type
net use * /delete
net use t: \\192.168.0.5\C /user:admin nas-admin-password
using the real admin password of the NAS of course. Be careful on the different slash directions and the spaces.
The first command will terminate any open network sessions. If it prompts, tell it to proceed. The second command attempts to mount the NAS data volume as drive letter T on the PC. Let us know what happens.
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