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zach8870's avatar
zach8870
Aspirant
Jan 17, 2019
Solved

routerlogin.net refused to connect (r7000p)

R7000P here. Just did a firmware update (as I hadn't done one since I got this thing and I thought it was time for an upgrade) and I can see why people complain about updating firmware. If I try to access routerlogin.net, it will say it refused to connect. This happens on any browser, any computer, any connection, after clearing cache, restarting, ipconfig /release and /renew and everything. The only way I can get into routerlogin is if I restart the router, and even then I only have about a 30-60 second window to change stuff and then it will go back to saying it refused to connect. Even the Nighthawk app can't connect locally, only remotely. I tried disabling Armor as I thought it was blocking the site or something. That actually worked, but only extended the time period by about an extra minute, and it was back to not working. I have also tried 192.168.0.1 and 192.168.1.1, no luck. Any solutions?

 

It's on the latest firmware, whatever the version is because I can't even check. 

  • The router has a reset hole at the back. Use a pin to push it in so you can factory reset it... then use user "admin" and pass "password" to login

3 Replies

  • The router has a reset hole at the back. Use a pin to push it in so you can factory reset it... then use user "admin" and pass "password" to login

    • myersw's avatar
      myersw
      Master

      And another satisfied customer where firmware update breaks things requiring, hopefully only a reset to fix or maybe a fall back to previous version. Properly designed firmware should update without issues, including have to reset. Unfortunately the Netgear engineers are off wandering in a wilderness somewhere. Only time a reset should be required is when a major change is made to the firmware and that should be noted in the notes. 

    • zach8870's avatar
      zach8870
      Aspirant

      Thanks, a reset worked and now I can access the page as normal.