Forum Discussion

Aspirant

Mar 03, 2019

Solved

ReadyNAS102 - Readycloud partial share failure

Up to end of 2018 I had used Readycloud to give family members access to the Pictures share on my RN102 (I've used both password protected links, and inviting via email [which prompts them to create ...

StephenB
Mar 06, 2019
Try going into the NAS admin web ui. Select the settings wheel for the Picture share, and then select the "file access" tab.

You'll see a "reset" control on the right of the page. Click on that, and then click on "reset permissions".

Marc_V

NETGEAR Employee Retired

Mar 04, 2019

Hi rf19

Welcome to the Community!

Have you updated your firmware? you may want to check and see if a NAS reboot could help. Checking the NIC settings for DNS servers might help as well.

Hope this helps!

Regards

rf19

Aspirant

Mar 04, 2019

Hi Marc_V, yes I'm running 6.9.5 and in fact had updated not long before the issue became apparent (although not clear it was directly related). Not sure how I would check those settings, or what I would be looking for (what may be set incorrectly).

Thanks for your help

StephenB
Guru - Experienced User
Mar 05, 2019
rf19 wrote:

Not sure how I would check those settings, or what I would be looking for (what may be set incorrectly).

Is your NAS set up to use the default DHCP (automatic IP address assignment), or did you change that to use a static IP address?
- rf19
  Aspirant
  Mar 05, 2019
  It's on a fixed IP. Same one for more than a year.
  - Marc_V
    NETGEAR Employee Retired
    Mar 05, 2019
    Hi rf19
    
    You can go to Network tab and use the cogwheel on the Ethernet port to access the settings
    
    if your NAS is set to static, you may want to add DNS servers like google (8.8.8.8) and your router address. Also, changing it to DHCP might help.