Forum Discussion

Aspirant

Aug 28, 2017

Remote Access Readynas RND2000 duo V2

As you can see I have a Nas drive which is a few years old. I have never used it remotely but I would like to now. Am i right in thinking that the Readynas remote app has been replaced by ReadyCLOU...

ReadyCLOUD Portal

StephenB

Guru - Experienced User

Aug 28, 2017

You should still be able to use Ready Remote with your NAS (you can not use ReadyCloud, as that requires OS 6).

Another approach is to use a router that supports OpenVPN (some Nighthawk models and Orbi support it). Then you can access your full home network over a VPN using either a PC or an iOS or Android device.

portiah

Aspirant

Aug 31, 2017

Thanks for your help. I've downloaded Readynas remove for Windows 10 onto my laptop and sucessfully logged in (created a user account). However thats as far as I can get. I go into the admin for my nas drive and turn on remove access and readydrop but when I try and enter a username it doesn't find any. Also when I go into readynas remove it won't connect to the nas drive and doesn't find any devices. Any advice greatfully received.

Thanks

JennC
NETGEAR Employee Retired
Aug 31, 2017
Hello portiah,

ReadyCloud is different from ReadyNAS Remote. Try creating one at http://remote.readynas.com/ it is also where you can download the desktop app.

Please see page 13 at the ReadyNAS Remote user manual.

Regards,
- portiah
  Aspirant
  Sep 01, 2017
  Thanks for your help.
  
  I had already done this on my laptop and my PC and neither of them will work. The installation goes ok but and I have set up user names using readynas/remote as you suggest but when I try to enter the email address in the ready nas as per the manual it doesn't find the user so I can't add users to the nas drive.
  Regards
  
  Portia
  - JennC
    NETGEAR Employee Retired
    Sep 01, 2017
    Hello portiah,
    
    If you are able to log in to the ReadyNAS Remote desktop app but not able to manage it on the FrontView, you may need to check if the Internet on the NAS is good. Try adding 8.8.8.8 as secondary DNS to the ReadyNAS network settings from the FrontView.
    
    Regards,