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rcolman's avatar
rcolman
Aspirant
Dec 02, 2022

RN204: degraded-updated-volumes lost-end of life

Here is what happened, what do I do:
- RN204 with 4x2TB reports degraded volume, oner drive missing
- What: there used to be four drives. Shut down NAS. Pulled Drives, cleaned enclosures, cleaned drive contacts with pink pearl, restarted.
- Everything seemed to come up ok. 4 drives, no degraded voilumes. a little shortr of free disk spave on raid 5 system
- updated firmware from 6.8 to 6.10
- when booted, admin page reports noi volume  WTF!!
- CHECK COMMUNITY seems like this can be fixed, but better
  to let netgear support do it. great. ok. $$
- i start to contact support and I see PRODUCT END OF LIFE.
  NOW WHAT DO i DO?? think i will retire ...

 

4 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    rcolman wrote:

    - RN204 with 4x2TB reports degraded volume, oner drive missing
    - when booted, admin page reports noi volume  WTF!!


    I am confused on the current status.  Are you seeing

    • a degraded volume
    • an inactive volume
    • or something else???
    • rcolman's avatar
      rcolman
      Aspirant

      now:

       

      -- boot readynas into 6.10.8
      -- appears to come up ok but no syhares available within raidar or as a windows networ drive

      -- contacted netgear who pointed me to readyvault support who pointed me back to another support team

      -- hard to believe this incredible lack of support. i have 7 years of data at risk right now. 

      • Sandshark's avatar
        Sandshark
        Sensei

        Please post a screen shot of the GUI Volumes page.  It may be more informative than RAIDar.

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