NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN21200-100NES offline alert once per day
Bought a new RN21200-1-- NES 2 weeks ago. I notice every day i get an offline alert generated and then an online alert one or two minutes later. Seems to happen evry day at different times. Would I assume this is a BT Broadband issue or a setting in the NAS? (many thanks
7 Replies
Replies have been turned off for this discussion
Hi andyhogg19
Can you send me your full logs thru PM? you can give me a link using google drive?
Many thanks!
Hi andyhogg19
Is the NAS directly connected on the router? or connecting to a switch or wall mount?
Tehre are Eth link changes that might be the cause of the alert and this might be because of the physical connection from the NAS.
Have you tried changing cable or changing the port where it is connected?
Regards
We see random, almost daily Insight Offline alerts for our ReadyNAS systems (Inhell 6.10 Beta 1 as of writing), too. Rock solid networks (XS724EM, XS728T, XS748T, ...) - no indications of Ethernet issues, neither on the ReadyNAS nor on the switch and router infrastructure - which is serving as a backbone for some Insight switches and Insight WAC, too. Reporting almost once a week to the Insight team since day one of Beta 8-/
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
