NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN42200 - Share have all vanished but space is still being used
Hello all,
Hoping you can help.
We purchased a RN422 in Feburary. All been going well until I noticed this morning that the shares had stopped showing on the readycloud portal. I doublec...
You really should use paid support to resolve this.
Try emailing customer.service@netgear.com and get the registration issue resolved.
If you do have access to the data (for instance, if you can see the shares in the web UI), then you should back up the NAS - just to make sure there is no data loss. If the files really are disappearing, then you shouldn't store anything on the NAS. Boot it up as "volume read-only" to prevent any more writes. Instructions are on page 88-89 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
