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astro76's avatar
astro76
Aspirant
Aug 04, 2018
Solved

RN42200 Keeps telling me I have trojans in many files,

Sorry, my model number is RN42200, I couldnt find  it in the list.

 

About three days ago I started getting allerts from it telling me I had infected files with a trojan. I deleted the two it told me about. But ever day now I m getting allerts telling me I have trojans in files . About 6 yesterday and 1 today.

Any way I can scan it and with what program. How do I get rid of  them? What do I do?

 

Any help or sugestions would be most helful.

Thank you for your time

  • Just went ahead and did a factory reset.

    Malwaerbytes ran test on the files and said they werefalse positive and felt something was going on with my nas becasue it wasnt updating  do to the router issue.

    So did a factory reset and moving on.

     

    Thank you all for your help.

9 Replies

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  • It looks like all the alerts are coming from files with Malwarebytes  .exe.

    I also get an alert saying the NAS antivirus fails to update.

     

     

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Have you scanned the NAS shares on a PC?

      • astro76's avatar
        astro76
        Aspirant

        I dont have any. I just drop and drag the files I want on to it. I open the batch file I made to access it and then put what files I want in it. 

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