NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
astro76
Aug 04, 2018Aspirant
RN42200 Keeps telling me I have trojans in many files,
Sorry, my model number is RN42200, I couldnt find it in the list.
About three days ago I started getting allerts from it telling me I had infected files with a trojan. I deleted the two it told me about. But ever day now I m getting allerts telling me I have trojans in files . About 6 yesterday and 1 today.
Any way I can scan it and with what program. How do I get rid of them? What do I do?
Any help or sugestions would be most helful.
Thank you for your time
Just went ahead and did a factory reset.
Malwaerbytes ran test on the files and said they werefalse positive and felt something was going on with my nas becasue it wasnt updating do to the router issue.
So did a factory reset and moving on.
Thank you all for your help.
9 Replies
Replies have been turned off for this discussion
- astro76Aspirant
It looks like all the alerts are coming from files with Malwarebytes .exe.
I also get an alert saying the NAS antivirus fails to update.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!