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Forum Discussion
Kmalin15
Mar 16, 2018Aspirant
server HTTP error: 409 - conflict (in ReadyCloud)
While trying to upload photos using the ReadyCloud app on IOS 11.2.6 iPhone 6s, I keep getting the error message listed in the subject. I have the ReadyNAS 214 system. 2 Seagate NAS drives are inst...
- May 16, 2018
YeZ did mention the solution to this case. There is a hotfix that addresses the issue. The hotfixes are checked and applied every 24 hours, or it will check and apply 15 minutes after boot.
These hotfixes are specific to 6.9.3, so you will need to update to 6.9.3 before the hotfixes will apply.
You could try the 6.9.4 firmware release that also includes the hotfix. If you are needing assistance beyond the hotfix (as YeZ suggested) you can contact us. The sending the logs it the better method to reach multiple NETGEAR community members with the "Attn:". The logs will help show whether the hotfix has been applied to your unit and other details that may show if there is a different area of the error that may have been overlooked.
Marc_V
Mar 18, 2018NETGEAR Employee Retired
Hi Kmalin15
Welcome to the Community!
May I ask your location? the issue seems to happen depending on the region you are in. Might be due to provider.
Support has available build that you may want to test. You wll just have to contact Support so they can assist you on obtaining it.
Hope this helps!
Regards
Kmalin15
Mar 19, 2018Aspirant
Long Island, NY. So far what seems to be working is when the error comes up, I create a new folder and it will upload a bunch more photos. So I keep making more and more folders, but at least it’s working.
- Marc_VMar 22, 2018NETGEAR Employee Retired
Hi Kmalin15
I would suggest contacting support they need this kind of information to better provide a resolution.
Regards
- Tman102Apr 02, 2018Aspirant
I am having the same problem Request failed: conflict (409) netgear have one problem after the other and am getting fed up
- Kmalin15Apr 02, 2018AspirantSo, what I have been doing is backing up my photos on my iPhone with a usb stick that has the lightning adapter on it. You can get them reasonably on amazon. After dumping pictures on that, I plug the usb drive into my computer that is on the same network as the ReadyNAS, then drag and drop. No bs with the app messing up my backups. Then I can use the app for access to the pictures. This is my work around, I hope this helps. I wish the software writers could come up with a better app but hopefully in time they will.
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