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Forum Discussion
NASty1
May 19, 2016Aspirant
Setting up a used readynas to use with my netgear account
I recently purchased the 31400 through e-bay auctions. When I try and use it through readycloud, it says " it finds no registered devices or shares." When I tried to register it, netgear informs me...
- May 25, 2016
I don't know how it happened, but my ypgrade to OS 6.5 was incomplete. A day later I attempted the setup and it worked! Thanks for the suggestion. I'll probably never figure out how you get a partial install, but apparently that was the problem. THANKS !!!?
JennC
May 19, 2016NETGEAR Employee Retired
Hello NASty1,
Use RAIDar to get it detect the NAS IP address. Do not use ReadyCloud to setup the ReadyNAS since that is a used unit and the ReadyCloud website is now using myNetgear accounts (started yesterday) which needs the ReadyNAS to have latest FW version. Your ReadyNAS units must be running on an older FW version so use http://NAS-IP/admin (ex. http://192.168.5.2/admin) to set it up.
Also, the disks you use with it should be empty, no partitions.
Regards,
NASty1
May 19, 2016Aspirant
Sorry Jenn, what I intended to say was " I wanted to access it remotely using readycloud." It can't be done because the previous owner(?) registered it. Netgear won't allow me to put it in my name. I'll just use DDNS instead of readycloud! Thanks for replying!
- JennCMay 19, 2016NETGEAR Employee Retired
Hello NASty1,
Getting the message "Currently you have no registered or shared devices" when you log in to readycloud.netgear.com means the ReadyNAS you have does not have your ReadyCloud account entered to enable ReadyCloud. This has nothing to do with registering your ReadyNAS to support. If your ReadyNAS is already working in terms of local access and being able to get to its admin page, check the firmware version. The readycloud.netgear.com will only work with 6.5.0 version so make sure you update to that version. Then enable ReadyCloud under Cloud tab and enter your myNetgear account in an email format.
Regards,
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