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Forum Discussion
NASty1
May 19, 2016Aspirant
Setting up a used readynas to use with my netgear account
I recently purchased the 31400 through e-bay auctions. When I try and use it through readycloud, it says " it finds no registered devices or shares." When I tried to register it, netgear informs me...
- May 25, 2016
I don't know how it happened, but my ypgrade to OS 6.5 was incomplete. A day later I attempted the setup and it worked! Thanks for the suggestion. I'll probably never figure out how you get a partial install, but apparently that was the problem. THANKS !!!?
kohdee
May 20, 2016NETGEAR Expert
Make sure you have ReadyNAS OS 6.5.0 by refreshing the home page and seeing 6.5.0 on the System screen -- ReadyCLOUD requires it.
Remote is no longer in the UI, so maybe you have browser cache issue if you're on 6.5.0 and still having this problem. make sure you see the new Cloud screen, not the old one.
The new one:
BrianL2
May 24, 2016NETGEAR Employee Retired
Hi NASty1,
We would like to know if you have read and tried the suggested steps by kohdee and JennC. We hope that you will update this thread soon.
Kind regards,
BrianL
NETGEAR Community Team
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