NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Tommy_Lee
Jul 19, 2016Aspirant
Trouble downloading with remote access
Hi All, I have a machine which is sharing remotely with only a few users but found frustrated because of the file we can download from it. It does not happen to all files but sometimes a 20KB Ex...
jacuerro
Jul 19, 2016Aspirant
It looks similar to problem we are describing in this topic:
- BrianL2Jul 21, 2016NETGEAR Employee Retired
Hi Tommy_Lee,
Welcome to the community!
Were these files shared via web link or you are just downloading them on the web portal or ReadyCLOUD mobile/desktop apps?
Kind regards,
BrianL
NETGEAR Community Team- Tommy_LeeJul 27, 2016Aspirant
Hi Brian,
I hopped over to another topic mentioned and tried installing the driver from the previous version. It seems fine now since last week.
Much appreciated for the input.
- BrianL2Jul 28, 2016NETGEAR Employee Retired
Hi Tommy_Lee,
No worries. The good thing is everything is fine on your end. We will appreciate if you will mark this thread closed by clicking the “Accepted as Solution” button in one of the responses that you received. We also look forward to hearing more tips, suggestions or questions from you in the future!
Kind regards,
BrianL
NETGEAR Community Team
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!