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Forum Discussion
uffgnu14
Jan 24, 2016Luminary
Unknown units, can not connect
ReadyNAS Ultra2 Plus RN OS 6.4.2-RC1 ReadyCLOUD 1.2.2 for Android 5.0 Hi Can't connect to ReadyCLOUD share anymore, was working fine on Friday 22 January. When signed in I see 3 units of wh...
- Feb 21, 2016Hi
My ReadyCLOUD-problem solved, I hope. I don't exactly know how it got fixed or
what caused the problem in first place but now all ReadyCLOUD access methods are
working and the previous missing Home shares are available.What I did was experimenting with combinations of Signing In/Out, removal of "Unknown" devices,
RN On/Off.One thing I noticed at times was that if a Home share is empty it was not visible.
Regards,
Ulf
uffgnu14
Feb 09, 2016Luminary
Hi
Upgraded 6.4.2 RC1 to 6.4.2 on Feb 2 2016.
With 6.4.2 I tried to remove/create the ReadyCLOUD accounts but that did not solve the missing home shares.
I have not tested creating a new account.
I have not tested creating a new account.
Regards,
Ulf
Ulf
BrianL2
Feb 10, 2016NETGEAR Employee Retired
Hi uffgnu14,
It appears that it is working fine now. Portal, desktop and mobile app work as well as the ReadyCLOUD home share for ReadyCLOUD users. Not sure about the missing home shares but I will definitely check it with my colleagues or other members of the community.
Kind regards,
BrianL
NETGEAR Community Team
- everytimeFeb 10, 2016Guide
I'm glad to hear that someone is having success with ReadyCloud.
I still get "Currently you have no registered or shared devices." So ReadyCloud's still not working for me.
- BrianL2Feb 10, 2016NETGEAR Employee Retired
Hi everytime,
Ensure that 8.8.8.8 and your gateway IP is added to your ReadyNAS active NICs DNS. I also have listed my questions below:
1. Which firmware is running in your system?
2. Are you logging in on the ReadyCLOUD web portal? Desktop /or mobile app?
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
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