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Solved
user locked out for security purposes
firmware versions 6.5.0 and 6.5.1 my main remote user in the USA has suddenly been denied access to my system "for security purposes". all was working OK - accessing every day to my system when ...
Hello rodcrit,
rodcrit wrote:
Having had no success in solving this problem, I completely deleted the account for my USA user and then recreated their account using the same credentials as orignally used.,
May I ask how did you delete the account? Or did you just modify it?
Regards,
JennC
NETGEAR Community Team
Hello rodcrit,
Did you mean you were able to log in and access the NAS volume using the same account they used? Have you checked if they are using the latest app and desktop client version?
Regards,
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