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Forum Discussion

rodcrit's avatar
rodcrit
Luminary
Jan 26, 2017
Solved

user locked out for security purposes

Please can someone tell me why for the last 4 days I have got the message:-  "this account is locked out for security reasons" when I try to log in from either my mobile or a remote wifi connection o...
  • rodcrit's avatar
    rodcrit
    Jan 26, 2017

    Ha  ---   magic....  suddenly it is now open again....

     

    was I presume Readycloud that was showing the message  -  where it came from  is anybodies guess.

     

    this is the second time this has happened  -  before it was on a guest login  -  I deleted and then reinstalled their remote account and that solved it.  this time was on my main master account - so could not remove it and reinstal....  but is now OK again ?????/

     

    dont like unexplained happeings.

     

    rodc

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