NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Windows 10 and ReadyCLOUD windows app
Hey All I've just finsihed upgrading to Windows 10 and noticed that the readycloud app wasnt present on start up. I loaded the app from the start menu and it loaded. However after 1 min, it ...
- Jimo2012, can you give the ReadyCLOUD beta a shot?
https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyCLOUD-Windows-App-Beta-1-7-1205-335/m-p/966797#U966797
There were some driver changes that we had to make for Windows 10 and that fix is in that build.
Hello jgharmsma,
Was this working on previous FW version?
Please try disabling then re-enabling the ReadyCloud in the admin, make sure you use the same ReadyCloud/remote account when re-enabling.
Regards,
To be honest. We had lots of problems the past 3 weeks. 4 users are using the NAS but we never managed all 4 of them to be fully functional. Every time we upgrade a client of filmware version 2 or 3 of them cannot connect anymore :(
But... it was working 2 days ago however for at least 3 persons! They were running Windows 8.1. and filmware version 6.2.5 on the NAS.
I do not know the version of the client software unfortunately. We just upgraded to 1.8 yesterday because of the new connection problems.
Currently we have 3 desktops. 2 of them upgraded to Windows10 and 2 of them still running Windows 8.1.
The Windows10 users could not even startup the client software, but with version 1.8 this is working fine. The only problem now is we cannot see the NAS. (It is working fine if we use the webinterface). This is why we upgraded to filmware version 6.4.0. Still not able to connect.
Will try to disable readycloud and enable it again. However, I do not have a good feeling about this. We had simliar problems before (could not see the NAS) We had to wait 3 months for a new software version and after the upgrade it worked. We seem to have the same problem once more.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
