Forum Discussion
ktw2017
Jan 17, 2017Aspirant
Amazon Cloud Drive does not sync anymore
Hello, I've been using Amazon Cloud Drive sync on my ReadyNas 6.6.0 for a couple of weeks, and it worked perfectly. 10 days ago, I've unfortunately switched off the service (under Cloud tab), a...
- Jan 19, 2017
The error log was complaining about checkpoint not found and the last checkpoint was 'xxxxxx' some string. I added that last checkpoint to /var/cache/fvamazon/checkpoint.
Darth_Vader
Jan 18, 2017NETGEAR Employee Retired
When ACD service is restarted, it will restart the syncing process. Depending on how large your dataset, it might take a while to finish checking for changes. If you have a large dataset, I would suggest leaving it for a day or two and check back again.
A new ACD account, on the other hand, has no content, so the upsync process will start right away.
- ktw2017Jan 18, 2017Aspirant
That's not it. Before the deactivation / activation a new scan took about 25 min. Now, even after days, nothing happens and the process is running.
- Darth_VaderJan 18, 2017NETGEAR Employee Retired
I would need to see the logs to find out what's going on. Can you PM me your logs?
- ktw2017Jan 18, 2017Aspirant
What files do you need? Found only the sqlite3 database (/var/cache/fvamazon/acd_fs_cache) which is created during sync - this remains however empty.
In the /var/log/frontview/amazoncd.log is unfortunately only:
- LOGMSG_CLOUDSTORAGE_SERVICE_START
- LOGMSG_CLOUDSTORAGE_SEARCH_CLOUD_CHANGES_BEGIN
Are there any more? Thanks.
- Darth_VaderJan 18, 2017NETGEAR Employee Retired
That's what I am looking for but since it's empty, it has no use for me. Can we do a small test just to see if ACD service is working?
1. Create a new test share on your NAS. Ex. Test_ACD
2. Turn off ACD service from Cloud tab
3. Turn on ACD service. When selecting shares to sync, uncheck "AmazonCloudDrive", and select Test_ACD only. This way we don't download everything from the cloud and forcing it to sync Test_ACD <=> ReadyNAS_[yourhost]/Test_ACD only. You can test putting a file to Test_ACD.
Let me know what do you see from the log.
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