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Forum Discussion
x219c
Jan 27, 2017Luminary
Built in Antivirus 6.6.1
Hello, I can't for the life of me find where to configure this new antivirus... Any suggestions? I searched "antivirus" here and sorted by date, but I can't believe nobody's been asking about thi...
mdgm-ntgr
Jan 27, 2017NETGEAR Employee Retired
You can enable/disable the service under System > Settings > Services. The AV Plus app is incompatible with 6.6.1 and if you had that installed it would have automatically been uninstalled.
- pstanley54Jan 28, 2017Initiate
Antivirus scanner found a threat (Unix.Trojan.Mirai-5607459-1) in the file /bin/busybox. Please delete the infected file soon if automatic delete setting is not enabled.
I don't have access to /bin and the Antivirus App does not have any management capabilities other than Start and Stop. Am I safe? Diid the file get cleaned up and where did such a file come from? I didn't put it there.
- bedlam1Jan 28, 2017Prodigy
The AV app is totally borked, massive "fail" by Netgear I am afraid, turn it off
- aalexandrebetaJan 29, 2017Master
I agree with you!
- bigstu_Feb 03, 2017Aspirant
The ReadyNAS OS V6.6.1 Release Notes mention nothing about the AV Plus app being incompatible.
The only app issues referred to via a link are for the 6.6.0 Firmware update relating to ReadyNAS Surveillance and ReadyNAS Photos II.
This is incredibly annoying as I have wasted manhours trying to resolve due to your lack of information.
I am becoming more and more mystified why I have stuck with Netgear. I think now you are just screwing with us.
- bigstu_Feb 03, 2017Aspirant
The ReadyNAS OS V6.6.1 Release Notes mention nothing about the AV Plus app being incompatible.
The only app issues referred to via a link are for the 6.6.0 Firmware update relating to ReadyNAS Surveillance and ReadyNAS Photos II.
This is incredibly annoying as I have wasted manhours trying to resolve due to your lack of information.
I am beomming more and more mystified why I have stuck with Netgear. I think now you are just screwing with us.
- aalexandrebetaFeb 03, 2017Master
PLEASE NETGEAR ADMINS and NERDS consider us as dummies and when you release some new features it would be good to have a pdf or video for a bit of explaining and how the stuff behave!
I stay polite but many of of are angry still willing to promote and purchase the brand BUT can easily change his mind and buy elsewhere!
A bit of coms to let us know how the issue is handled internally and keep us in the loop!!!
- remus110Feb 05, 2017Tutor
I am totally agree with you
Honestly i was thinked Netgear is a serious company but with evry single day it past i keep notice is not like that.
The lack of response ... the lack of suport is incredible. Prices from suport is so high ... Incredible high
I was used antivirus plus and now is no more. Not to mention 80% of the apps does not work at all
- aalexandrebetaFeb 05, 2017Master
The Netgear response time and the time to solve the issues is really low low!
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