Forum Discussion

Guide

Jul 02, 2017

Can't start available addons page

Hello, I can't get anymore available Addons page - There aren't appearing any Addons - although I've updated the Firmware? What's wrong?

Netgear Apps & Add-ons

ReadyNAS Vault

JennC

NETGEAR Employee Retired

Jul 03, 2017

Hello 8ohmh,

Please make sure you have the ReadyNAS getting on the Internet. You may check under Cloud, you should see Internet and Service with green check marks.

If the Available Apps is not populating, you may also try checking if IPv6 of the ReadyNAS on the admin page is enabled, please make sure it is disabled. Try adding 8.8.8.8 as secondary DNS too under Network tab of the admin page.

Regards,

StephenB

Guru - Experienced User

Jul 04, 2017

Also - what NAS do you have and what firmware is it running?

"Addons" is the vocabulary for the legacy NAS (OS 4 and OS 5). "Apps" is the vocabulary for OS 6. It'd be helpful to know exactly what you are running.

8ohmh
Guide
Jul 05, 2017
It's latest firmware under RN 204. Even after update firmware and debian it still doesn't work (anymore). I'm guessing around...
- JennC
  NETGEAR Employee Retired
  Jul 05, 2017
  Hello 8ohmh,
  
  Is this running on 6.7.5? That is the latest for ReadyNAS OS6.
  
  If you have already tried the previous suggestion I made and you get the same problem, try connecting the NAS straight to the network router if it is connected to a switch.
  
  Posting a screenshot of what you get from available apps may also help.
  
  Regards,
- JennC
  NETGEAR Employee Retired
  Jul 10, 2017
  Hello 8ohmh,
  
  We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
  
  If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
  
  The Netgear community looks forward to hearing from you and being a helpful resource in the future!
  
  Regards,
  - 8ohmh
    Guide
    Jul 15, 2017
    Hello JennC, thanks for the answer. BTW please send an email to the webmaster, because have a lookt at the notiificatons mail:
    
    Hello ${recipient.login}, A reply to a topic you are following has been accepted as a solution! Topic: ${thread.topicMessage.subject}
    
    Seems that (Is Netgear using a template engine like smarty
    http://www.smarty.net/?) the either the template and/or php scripts aren't working well