Can't sync dropbox team folders with business account

Question

https://community.netgear.com/t5/ReadyNAS-Storage-Apps-Current/Can-t-sync-dropbox-team-folders-with-business-account/m-p/1787375#M14691

I am having the same issues as per above post. I am trying to setup a ReadyNAS 526X to sync with a Dropbox Busines account and the only files that can be syncronized are files withint the user's folder (email account which has been configured on the ReadyNAS Dropbox app to authenticate to our Dropbox for Business account). I can not syncronize any of the team folders. As per above this has been escalated with your engineering team more than 6 months ago. Any updates when this issue will be address?

Thank you.

Marc_V · Answer

indy7

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Welcome to the Community!

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This feature has been requested from Support before. This could be added in a future FW release but I cannot guarantee to when. It would be best if you post a request on the Ideas Exchange board or this might be related to it.

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https://community.netgear.com/t5/ReadyNAS-Idea-Exchange/Root-directory-access-for-Dropbox-Business-accounts/idi-p/1827563

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HTH

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Regards

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indy7 · Answer

Any ideas when this feature will be available I mean which FW release.

I've posted the idea as suggest but I doubt it will go anywhere. I see that this feature was requested a while back and it still hasn't been plemented. It would be nice to get a timeline. I have a customer currently waiting for this feture to be avialable.

Thank you.

driph · Answer

We're in the same boat. I added a comment to your feature request, but as I mentioned there, I'm surprised this functionality doesn't already exist.

driph · Answer

And here are the steps to resolve, from this dropbox thread:https://www.dropboxforum.com/t5/Dropbox-teams-admins/Dropbox-Business-Can-t-see-team-folders-from-applications-with/td-p/379452&nbsp;Dropbox said: "With the introduction of team member folders the effective directory root defaults to the members team folder and all relative paths now reference this root. To overcome this the developer needs to specify the 'Dropbox-API-Path-Root' header and reference the namespace of the teams root. This then sets the effective path to be the expected teams 'root' folder."Later on they gave us this IMPORTANT information: "All 3rd party developers need to implement the 'Dropbox-API-Path-Root' header flag to allow access to the teams root folder. Without this flag the API will default to the members home folder and users cannot navigate up to the root namespace. The following guide shows the required header and its implementation -&nbsp;https://www.dropbox.com/developers/reference/namespace-guide&nbsp;"

poko2121 · Answer

Yes, really need this.&nbsp; Any update?

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Can't sync dropbox team folders with business account

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