Forum Discussion

Aspirant

Dec 23, 2016

Solved

Couchpotato app unable to uninstall (might be corrupted)

Hi I have install Couchpotato on my ReadyNAS104 but the GUI isn't showing up an when I try to launch it the error message comes up :"Empty resource error. Bad NML Call." I have try to remove it but i...

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porkii
Jan 13, 2017
Thank you to mdgm who help out on this, login remotely and help out with the issue.. there were some file missing...

Thank you all for your support on trying to get this resolved for me..

porkii

Aspirant

Dec 27, 2016

That still didn't work.. I hear read some where if I reload the firemare that might do the trick.. but I'm worry if I do that I would reformate the drive and lose everything

JennC

NETGEAR Employee Retired

Dec 28, 2016

Hello porkii,

Re-uploading the firmware to admin page won't lead to data loss, not even OS reinstall unless performed incorrectly.

Regards,

porkii
Aspirant
Dec 30, 2016
thanks JennC, is there a step by step guide that I can follow to ensure I'm doing the right thing.. that you can send / sent me? appricate the help
- StephenB
  Guru - Experienced User
  Dec 30, 2016
  You'll find the firmware download here: http://kb.netgear.com/31221/ReadyNAS-OS-6-Software-Version-6-6-0 You want the "arm" link. Download the zip file file, and extract the img file from the zip.
  
  Then install that img file using the instructions on page 202 of the manual: http://www.downloads.netgear.com/files/GDC/READYNAS-100/READYNAS_OS_6_SM_EN.pdf The section title is "Update Firmware Without Direct Internet Access"
  - porkii
    Aspirant
    Dec 31, 2016
    Thanks StephenB.. I'll follow the guid as per the link.. and fingers croosed hope it will work..