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Forum Discussion
zibby72
Apr 07, 2016Aspirant
Dahua IPC-HDBW4421E(-AS)
So I'm trying to hook up this camera. http://www.dahuasecurity.com/products/ipc-hdbw4421e-as-998.html I can login to camera, etc, but Netgear surveillance is unable to find it. If I manually type a...
JennC
Apr 08, 2016NETGEAR Employee Retired
Hello zibby72,
You should be able to see the version of the ReadyNAS Surveillance when you go to Apps and see the app icon.
Also, it is still best you use the compatible one and not the one that is not listed when troubleshooting it.
Regards,
zibby72
Apr 09, 2016Aspirant
Firmware Version: 1.4.2 |
As I said before, first camera I tried was on suported list and software couldnt detedt it.
- BrianL2Apr 12, 2016NETGEAR Employee Retired
Hi zibby72,
Thank you for the information that you provided.
You are still entitled to get technical assistance from our support team. I suggest that you take advantage of it by reaching them through phone, e-mail or chat. Also, don't forget to post the ticket # so we can monitor it.
Kind regards,
BrianL
NETGEAR Community Team
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