Hello,I have a new RN314 FW 6.0.1, I enabled Genie app and used the same account than the one used with Duo v2. Nothing happens, I don't see my RN314 in the market place and on the dashboard nothing is displayed under app tab. If I put a wrong password I am kicked out hence I guess that my credentials are correct.I created a new account on Genie portal but same issue.Do you know how I can access to the Genie Market and to get the addons?Thanks for your helpJon

If you log onto genie.netgear.com and login, do you see your devices? I have noticed a couple of times that the device will register (so it will show up in the genie.netgear.com device list) but it will not activate. If this is the case, click activate on the genie page and this will complete the registration. Once registration is complete, the available apps list will be published in your readynas gui.

Unfortunately I don't see the device at all, the message is No Devices Found :(

jonjonoo wrote:Unfortunately I don't see the device at all, the message is No Devices Found :(Hi jonjonoo,Can you confirm that the required component is running on your NAS? On your browser, go to https://your.nas.ip/CPProxy. You should get the page that says "Hello from Your NETGEAR Control Point".- snip3rboy

snip3rboy wrote:jonjonoo wrote:Unfortunately I don't see the device at all, the message is No Devices Found :(Hi jonjonoo,Can you confirm that the required component is running on your NAS? On your browser, go to https://your.nas.ip/CPProxy. You should get the page that says "Hello from Your NETGEAR Control Point".- snip3rboyI don't see this on my RN102 - I get a 404. It will connect to genie when I go into the apps page and enter my credentials. I have noticed that if I enter my ReadyCloud/Remote credential instead of genie's, that the NAS appears to accept it, In that case logging into genie.netgear.com shows that the device is offline. Rebooting the RN102 is the only way I've found to recover from this.

My typo, should have double-checked.It should be https://your.nas.ip/CPProxy/.

Genie Marketplace RN314 | NETGEAR Communities

25 Replies

Replies have been turned off for this discussion

snip3rboy2
Aspirant
May 16, 2013
6ril wrote:

Unable to connect

does it tell you something?

A few possibilities:

1. The Genie Application is not running/not responding
2. The Genie Application was not successfully installed

Please try this:

1. SSH into your NAS
2. Enter this command: java -version

What do you get?
przemek_ch
Aspirant
Aug 11, 2014
I'm having the same issue my java version is:

java version "1.6.0_31"
OpenJDK Runtime Environment (IcedTea6 1.13.3) (6b31-1.13.3-1~deb6u1)
OpenJDK Zero VM (build 23.25-b01, mixed mode)
mdgm-ntgr
NETGEAR Employee Retired
Aug 11, 2014
Disable Genie and use add-ons.
przemek_ch
Aspirant
Aug 12, 2014
OK I managed to run it...
I can access genie shop and 'buy' an application. I'm getting 'The server has an internal error' :)
After several retries I'm getting a confirmation email but...
It hangs on 'Installation may take a few minutes, please wait....'

Afterwards I can see that the application is marked as Installed but its neither on the Installed List nor anywhere else..
And I can't reinstall it.

OK where can I get the installation packages for all the genie apps?
mdgm-ntgr
NETGEAR Employee Retired
Aug 13, 2014
http://apps.readynas.com/pages/?page_id=9

Some additional apps (or newer versions) may be in e.g. https://rnxtras.com/

and http://www.readynas.com/forum/viewtopic.php?f=153&t=70914

Forum Discussion

Genie Marketplace RN314

25 Replies

Related Content

Hard Drive Upgrade RN314 NAS

RN314 problems after Readynas 6.10.7

RN314 and high ATA error count on 2 disks

RN214 vs RN314 Questions

RN314 disk upgrade

NETGEAR Academy

ProSupport for Business