Genie Marketplace RN314

having this same isue with my RN104. Login through the GUI and nothing shows up. Login through the genie webpage and no devices are linked.
Tried that CPProxy link listed above and get "Service Temporarily Unavailable. The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

Please help.

Yes I had the same issue with my new 314:

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Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
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I restarted the NAS and it then showed up as not activated as per the person earlier in this thread. I was then able to activate it.

I'm having trouble of the same kind, I think

I just bought a readyNAS 104 and everything about APPS is just NOT working!
The very ridiculous website genie marketplace (how can someone still make such a dodgy website? it's like back in the 80's) is just telling me : NO DEVICES FOUND

My Firmware is 6.0.4

And if I go to APPs nothing is showing up, nothing in available and nothing in installed .... NOT EVEN ReadyPHOTO which seems to be there (got an icon on the System page)

Netgear support is not helping me at all, all they were able to say was " install 6.0.4" (which was already installed) .. So i told them I got it already and now they just wont reply.
I even tried the livechat, aand I got someone taking control of my computer via Teamview, just to multiple the account on genie with all my email addresses, for nothing, messing up my password ..etc. A total waste of 2 hours that finished with that support lady telling me that they will contact me back soon (4 days ago)... they never contacted me.

can anyone help me? Or just point me in the right direction to search for a solution!

6ril wrote:

I'm having trouble of the same kind, I think I just bought a readyNAS 104 and everything about APPS is just NOT working! The very ridiculous website genie marketplace (how can someone still make such a dodgy website? it's like back in the 80's) is just telling me : NO DEVICES FOUND My Firmware is 6.0.4 And if I go to APPs nothing is showing up, nothing in available and nothing in installed .... NOT EVEN ReadyPHOTO which seems to be there (got an icon on the System page) Netgear support is not helping me at all, all they were able to say was " install 6.0.4" (which was already installed) .. So i told them I got it already and now they just wont reply. I even tried the livechat, aand I got someone taking control of my computer via Teamview, just to multiple the account on genie with all my email addresses, for nothing, messing up my password ..etc. A total waste of 2 hours that finished with that support lady telling me that they will contact me back soon (4 days ago)... they never contacted me.

I had the exact same issue today on my RN516. Called NTGR support took my information and in a few minutes received an email that my "Controlpoint" was deactivated from the Genie Marketplace. Once that was done I was able to login to the Genie Marketplace and my device was activated and the apps tab worked as designed.

ReadyNAS Photos II is not ready for now. The devs are working on this now.

And the correct process of geine should be like this:
1. Connect your nas and computer to a single router.
2. Go to NAS admin page, enable geine in System->Settings->Services. This will take a while like 5 to 10 minutes for geine initialization.
3. After that you can see your box listed in "My devices" in https://genie.netgear.com/UserProfile/# ... boardPlace: as "Not Activated".
4. Activate your box. You can both activate your box by clicking the "Activate" button in step 3's webpage. Or you can just login the genie market place in NAS admin page Apps->genie Marketplace login.
Then you can see all apps which match with your box model listed in Available page(NAS admin page). And you can see all apps we have now in genie website.

Thank you, but you are suggesting that I follow THE NORMAL PROCEDURE ! Which I've done a million time!

1. Only 1 router in my home network
2. Genie was enabled that way already
3. NO I DONT SEE MY BOX THERE! How do I have to tell you ??????

what is displayed on https://your.nas.ip/CPProxy/.

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Apache/2.2.22 (Debian) Server at 192.168.1.32 Port 443

Hi 6ril,

Assuming your NAS IP is still 192.168.1.32, can you visit this link on your browser:

http://192.168.1.32:5050/

snip3rboy wrote:
Hi 6ril, Assuming your NAS IP is still 192.168.1.32, can you visit this link on your browser: http://192.168.1.32:5050/

Unable to connect



does it tell you something?